Central Utah 911 is a consolidated public safety dispatch center located in Utah County.

As an employee of 911, you will be asked to subscribe to, accept and incorporate the principles of leadership and the values which create our organizational culture.  The District encourages an environment which fosters open communications and innovation among its employees.

Requirements for Employment

To be considered for employment you must meet the following requirements:

• Ability to be P.O.S.T certified.  Please review the certifications requirements, before completing application.
• Submit a completed initial application.
• You must be at least 18 years of age.
• You must be a High School graduate or have your GED.
• Be able to type 40 words per minute net.
• Possess clear oral communications skills.
• Demonstrate the ability to act and think clearly in emergency or pressure situations. Testing will be performed to assess this ability.
• Possess the skills or abilities necessary to operate radio and telephone communication equipment.
• Full-time Position requires working day, swing, and graveyard shifts, as well as holidays and weekends.


• A background investigation will be conducted on all applicants considered for employment.
• A multitasking skills test will be administered.
• An oral interview and a drug screen test will be given prior to employment.
• Prior dispatch experience is preferred, but not necessary.
• Any training, education, or certification which is relevant (such as CPR, EMD, or other POST training, etc..) would be helpful but is not required for hire.  Once hired certifications will be scheduled as necessary.

Steps for successful applications process:
      1. Complete the initial application
      2. Watch the introduction to dispatch video
      3. After viewing the video, compose an email to jobs@cu911.org answering the following questions:
        1. How many values does Central Utah 911 have? What are they?
        2. Chief James claims who sets the tone for his department?
        3. How many shift rotations are there per year?
        4. What does the service channel do?
      4. Pass Criticall testing
      5. Schedule an online interview

The application period open until November 30, 2020

Position Start date: January 25, 2021


Current Open Position(s)

Dispatcher 1
Three (3) open positions
Starting Pay $18.00

After the Initial application and video questions have been submitted you should receive an email within one (1) business day with more information and the next steps.


When to Call 9-1-1

If someone has been involved in an incident and is injured, this is another reason to call 9-1-1.

If you’re in a situation where there are several people at the scene, do not assume someone else is calling 9-1-1 — call yourself. If you are calling from a cellular device, be sure to let the call taker know your location so emergency responders can get to you faster.

Remember:  If the 9-1-1 system receives multiple calls at the same time, these calls will be handled on a priority basis with the most serious emergencies being handled first. Please be patient if your call is put on hold. DO NOT HANG UP!

Tips for Calling 9-1-1

  • Contact 9-1-1 if there is a threat to loss of life or property
  • Know the address and city of your emergency
  • Know your phone number
  • Know the type of emergency
  • Stay calm and answer all of the operator's questions

Text to 9-1-1

Residents anywhere in Utah County can text “911” on their cell phones and be connected with a 911 dispatcher in an emergency.  Speaking directly to a 911 dispatcher is always the best and fastest way to get help in an emergency or to report a crime in progress. If you can call 911 for help, please do, but for those times when you can’t call, there is now “Text to 911”. This new feature is also a benefit to the hearing impaired and can be helpful in an emergency as opposed to a voice call to 911.  This service will be especially helpful in cases when:

  • The caller cannot communicate verbally due to a hearing or speech impairment
  • The caller is in a situation when a crime is in progress
  • The caller is facing domestic abuse
  • The caller is injured and cannot speak


For all emergencies, dial 911.

Dial 801-794-3970 for all non-emergency police and fire requests.

Central Utah 911 administration can be reached during business hours at (801) 794-4000.

Address: 3047 N 400 W, Spanish Fork, UT 84660

All employment questions should be sent to jobs@cu911.org