Central Utah 911 is a consolidated public safety dispatch center located in Utah County.

As an employee of 911, you will be asked to subscribe to, accept and incorporate the principles of leadership and the values which create our organizational culture.  The District encourages an environment which fosters open communications and innovation among its employees.

Requirements for Employment

To be considered for employment you must meet the following requirements:

• Ability to be P.O.S.T certified.  Please review the certifications requirements, before completing application.
• Submit a completed and signed application, including a list of all work experience for the past ten years.
• You must be at least 18 years of age.
• You must be a High School graduate or have your GED.
• Be able to type 40 words per minute net.
• Possess clear oral communications skills.
• Demonstrate the ability to act and think clearly in emergency or pressure situations. Testing will be performed to assess this ability.
• Possess the skills or abilities necessary to operate radio and telephone communication equipment.
• Be prepared to work day, swing, and graveyard shifts, as well as holidays and weekends.

Additionally:
• A background investigation will be conducted on all applicants considered for employment.
• A multitasking skills test will be administered.
• An oral interview and a drug screen test will be given prior to employment.
• Prior dispatch experience is preferred, but not necessary.
• Any training, education, or certification which is relevant (such as CPR, EMD, or other POST training, etc..) would be helpful but is not required for hire.  Once hired certifications will be scheduled as necessary.

Current Open Position(s)

Dispatcher Trainee (4 Open Positions)

Hiring Process Timeline

This is the timeline involved in the process of hiring for the current dispatcher positions. Please review to make sure you will be available for each step, as we are unable to make exceptions. If a change occurs that impacts the dates listed, all of those still in the selection process at that time will be notified so they may make necessary arrangements.

May 7, 2019                                Applicant Night – MANDATORY  – Position requires mandatory applicant meeting on May 07, 2019,  7:00-7:45 pm.  Application access password information will be provided during this meeting.  If unable to attend contact Suzee Anderson.

May 8 – May 24, 2019               Applications accepted and observations in the dispatch center (optional).  If you want to observe on the dispatch floor you must contact Leslie Curtis at lcurtis@cu911.org after your application has been submitted to schedule observation time.  

May 29, June 1-2, 2019             Job Testing (Time slots discussed on Applicant Night)

The following are by invitation and/or appointment only:

June 5, 2019                               Family Night 

June 6, 2019                               Interviews

June 7-10, 2019                         Background investigation packets completed and reviewed

June 10-14, 2019                      Background investigations conducted

June 17, 2019                           Final offer of employment made

July 2, 2019                              Start employment

 

 

 

 

 

 

If you have any questions you can submit them to Suzee Anderson at:

Central Utah 911
3047 N 400 W
Spanish Fork, Utah  84660
Email:  jobs@cu911.org
Phone: 801-794-4002

 

When to Call 9-1-1

If someone has been involved in an incident and is injured, this is another reason to call 9-1-1.

If you’re in a situation where there are several people at the scene, do not assume someone else is calling 9-1-1 — call yourself. If you are calling from a cellular device, be sure to let the call taker know your location so emergency responders can get to you faster.

Remember:  If the 9-1-1 system receives multiple calls at the same time, these calls will be handled on a priority basis with the most serious emergencies being handled first. Please be patient if your call is put on hold. DO NOT HANG UP!

Tips for Calling 9-1-1

  • Contact 9-1-1 if there is a threat to loss of life or property
  • Know the address and city of your emergency
  • Know your phone number
  • Know the type of emergency
  • Stay calm and answer all of the operator's questions

Text to 9-1-1

Residents anywhere in Utah County can text “911” on their cell phones and be connected with a 911 dispatcher in an emergency.  Speaking directly to a 911 dispatcher is always the best and fastest way to get help in an emergency or to report a crime in progress. If you can call 911 for help, please do, but for those times when you can’t call, there is now “Text to 911”. This new feature is also a benefit to the hearing impaired and can be helpful in an emergency as opposed to a voice call to 911.  This service will be especially helpful in cases when:

  • The caller cannot communicate verbally due to a hearing or speech impairment
  • The caller is in a situation when a crime is in progress
  • The caller is facing domestic abuse
  • The caller is injured and cannot speak

 

For all emergencies, dial 911.

Dial 801-794-3970 for all non-emergency police and fire requests.

Central Utah 911 administration can be reached during business hours at (801) 794-4000.

Address: 3047 N 400 W, Spanish Fork, UT 84660

All employment questions should be sent to jobs@cu911.org

Organizations