Central Utah 911 is a public safety communications center answering 9-1-1 emergency calls for police, fire, and emergency medical needs throughout Utah and Juab Counties. The communications center provides dispatch services to twenty-five cities, towns and unincorporated areas of Utah and Juab Counties.

Located in Spanish Fork, Utah, the communication center serves the citizens who live, work and visit, as well as travel through, the following cities and townships: Alpine, American Fork, Bluffdale, Cedar Fort, Cedar Hills, Eagle Mountain, Elk Ridge, Fairfield, Genola, Goshen, Highland, Lehi, North Fork (Sundance), Payson, Salem, Santaquin, Saratoga Springs, Spanish Fork, Vineyard, Woodland Hills, and unincorporated areas of Utah County.  Eureka, Levan, Mammoth, Mills, Mona, Nephi, Silver City, Tintic and unincorporated areas of Juab County.

The areas within Utah and Juab Counties served by the communication center encompass over 5,400 square miles, with an approximate population of 300,000. The geographical area of Utah and Juab Counties is a mix of urban and rural, with vast residential communities, a strong agricultural and farming base, as well as mountainous and waterway recreational areas.

Mission Statement

To make an effective difference in the community by providing high-quality, professional and effective communications, and to ensure responder safety, while striving to save lives and protect property. Through cooperation, continued education and our commitment to excellence, we are the vital link to emergency services.

When to Call 9-1-1

If someone has been involved in an incident and is injured, this is another reason to call 9-1-1.

If you’re in a situation where there are several people at the scene, do not assume someone else is calling 9-1-1 — call yourself. If you are calling from a cellular device, be sure to let the call taker know your location so emergency responders can get to you faster.

Remember:  If the 9-1-1 system receives multiple calls at the same time, these calls will be handled on a priority basis with the most serious emergencies being handled first. Please be patient if your call is put on hold. DO NOT HANG UP!

Tips for Calling 9-1-1

  • Contact 9-1-1 if there is a threat to loss of life or property
  • Know the address and city of your emergency
  • Know your phone number
  • Know the type of emergency
  • Stay calm and answer all of the operator's questions

Text to 9-1-1

Residents anywhere in Utah County can text “911” on their cell phones and be connected with a 911 dispatcher in an emergency.  Speaking directly to a 911 dispatcher is always the best and fastest way to get help in an emergency or to report a crime in progress. If you can call 911 for help, please do, but for those times when you can’t call, there is now “Text to 911”. This new feature is also a benefit to the hearing impaired and can be helpful in an emergency as opposed to a voice call to 911.  This service will be especially helpful in cases when:

  • The caller cannot communicate verbally due to a hearing or speech impairment
  • The caller is in a situation when a crime is in progress
  • The caller is facing domestic abuse
  • The caller is injured and cannot speak

 

For all emergencies, dial 911.

Dial 801-794-3970 for all non-emergency police and fire requests.

Central Utah 911 administration can be reached during business hours at (801) 794-4000.

Address: 3047 N 400 W, Spanish Fork, UT 84660

All employment questions should be sent to jobs@cu911.org

Organizations