Lehi

Payson

Saratoga Springs

Utah County

Little Sahara

Eagle Mountain

Salem

Mt. Timpanogos

Alpine

Genola

Mt. Nebo

Highland

Woodland Hills

Counties Served

Cities Served

Police Departments

Fire Departments

Avg. Monthly 911 Calls

When to Call 9-1-1

If someone has been involved in an incident and is injured, this is another reason to call 9-1-1.

If you’re in a situation where there are several people at the scene, do not assume someone else is calling 9-1-1 — call yourself. If you are calling from a cellular device, be sure to let the call taker know your location so emergency responders can get to you faster.

Remember:  If the 9-1-1 system receives multiple calls at the same time, these calls will be handled on a priority basis with the most serious emergencies being handled first. Please be patient if your call is put on hold. DO NOT HANG UP!

Tips for Calling 9-1-1

  • Contact 9-1-1 if there is a threat to loss of life or property
  • Know the address and city of your emergency
  • Know your phone number
  • Know the type of emergency
  • Stay calm and answer all of the operator's questions

Text to 9-1-1

Residents anywhere in Utah County can text “911” on their cell phones and be connected with a 911 dispatcher in an emergency.  Speaking directly to a 911 dispatcher is always the best and fastest way to get help in an emergency or to report a crime in progress. If you can call 911 for help, please do, but for those times when you can’t call, there is now “Text to 911”. This new feature is also a benefit to the hearing impaired and can be helpful in an emergency as opposed to a voice call to 911.  This service will be especially helpful in cases when:

  • The caller cannot communicate verbally due to a hearing or speech impairment
  • The caller is in a situation when a crime is in progress
  • The caller is facing domestic abuse
  • The caller is injured and cannot speak

 

Mission Statement

Providing the connection between the community and responders to save lives and protect property.

VALUES

Leadership
Making those around us successful.

Accountability
My actions have an effect.

Teamwork
Together we achieve greatness.

Knowledge
Learn something every day, then take action to put it to use.

Excellence
Today we strive to do better; tomorrow we strive to do more.

Central Utah 911

Central Utah 911 was created December 2018 from Utah Valley Dispatch Special Service District. 

For all emergencies, dial 911.

Dial 801-794-3970 for all non-emergency police and fire requests.

Central Utah 911 administration can be reached during business hours at (801) 794-4000.

Address: 3047 N 400 W, Spanish Fork, UT 84660

All employment questions should be sent to jobs@cu911.org

Organizations